Engineering + Design = Great Customer Experience?

Engineering + Design = Great Customer Experience?

  The “do we or don’t we” courtship of two essential disciplines of technology Are the concepts of engineering, design and customer experience separate strands that intertwine to weave the fabric of technology? Or are they concepts that are so...

Talking About Privacy: Communicators Need to Speak Up

Our friends at the Churchill Club did their usual sterling job with last week’s open forum event on data privacy trends. Every member of the panel offered expertise, pointed perspectives and often humor. (But the star had to be Michelle Dennedy, whose passion for all...

2013 Tech Trends – As Told by Steve Ballmer (#25DaysOfTech)

As the CEO of Microsoft, Steve Ballmer’s job is to exercise foresight into where the tech industry is headed and make sure his company is moving in the same direction. During a recent Q&A at the Churchill Club, Ballmer talked about the status and future of...