Menu

Tags

iStock.598912704-a Why you should be investing in social customer support Posted on August 10, 2017

Most brands have two or more owned social media channels, which are great for increasing brand awareness, driving website traffic and boosting search engine rankings. But, while brands are investing in content or ads on these channels, many are losing out on one of the most important aspects of their business: customer service. Providing customer support on social media puts you where your customers are, making it easier for them, more cost-effective for you, and saving everyone time and energy.


Tags: , , ,
AirFoil Group